Retail Business Wi-Fi Software

MOVE YOUR RETAIL BUSINESS FORWARD WITH WiFi

In the dawn of technological advancements, it’s either you innovate or evaporate.

E-commerce is developing in all directions. It’s becoming an essential component of the consumer experience worldwide. In fact, in 2019, a quarter of the world’s population is estimated to be digital buyers and E-commerce will form part 13.7% of retail sales worldwide.

Retailing is part of the businesses’ entire supply chain ecosystem. It’s important to note that the Internet has affected retailers in more areas than one. Fast-fashion retailers such as Uniqlo, Zara, TopShop, H&M, and Forever21 are leveraging the Internet’s superpowers in all aspects of their businesses including design, manufacturing, warehousing, and logistics.

Reasons Why Retail Businesses Need Internet

/ 01

Unlimited Trading Areas

E-commerce websites minimize the geographical restrictions you normally face with a physical store. Buying and selling through online marketplaces such as Amazon and eBay have changed the game of retailing.

There one likely explanation to it. It’s that most of the online brands have built strong and lasting relationships with their customers. It might be due to its zealous commitment to low prices, consistent mail communications, and a seemingly never-ending quest to make modern life more convenient.

Retailing doesn’t stop in buying and selling. It encompasses areas such as merchandising, pricing, marketing, and distribution. What’s noteworthy in all this is the Internet’s seamless capability to integrate all retail mix into one convenient retail bowl.

Global Reach

Parcels from the United States can be shipped to various continents, including Africa, the Middle East, Australia, Asia & the Pacific, and Europe.

Minimized Geographical Restrictions

E-commerce websites like Amazon and eBay eliminate the geographical limitations faced by physical stores.

/ 02

Potential for Rapid Growth

E-Commerce is growing at an unprecedented rate all over the globe. Thanks in part to Michael Aldrich who immortalized online shopping sites in 1979, retailing has become simple.

Not too many years ago, customers were huge fanatics of shopping in their local stores, enduring long lines, while holding on to their wobbly shopping carts. Years passed and these same customers have become little intimidated and hesitant in sharing their credit card and billing information online to cyber-shops. However, that has all changed.

Consumers may still be concerned about the security of online shopping. But more and more are inclined to buying online. Faster delivery, easier return policies, transparent billing processes, low-cost to free shipping have increased the desirability of online shopping.

In fact, to keep its growth on pace, the once-brick-and-mortar company Marshalls is opening an online retail store by 2019. This US-based company, and its sister-store TJ Maxx which already has an online platform believes that the shift will drive a significant increase in store traffic. Thus, increasing sales and profit.

/ 03

Reduced Overheads

Definitely, the costs of putting up an online retail platform are significantly lower than of an offline business.

Before, ILL can be very tedious and time-consuming. However, because of the power of Internet and software such as Ariel and Mandarin M5, automation and management of e-documents and other library services have been efficient and effective.

E-commerce has lower set-up and running costs because the whole system is automated online — purchasing, selling, billing, shipping. This means that an online business can mitigate (if not eliminate) fixed costs such as salaries & wages, rent, and other general administrative expenses.

Financial Management 101 teaches us that a healthy cash inflow will provide us with a better top line and bottom line. Hence, better financial margins.

Because of this, the amount saved from overhead expenses can then be invested to further enhance and upgrade the online platform.

/ 04

Easy Access to the Market

On average, 52% of online stores have omnichannel capabilities.

People are always looking for convenience, even in paying the restaurant bill.

No surprise there. Payment using mobile applications like Apple Pay and Samsung Pay is convenient — they’re quick and easy. There’s no need to wait for the bill to arrive. Customers can pay whenever they want.

But they can’t do it without an internet connection. They can turn their data on… Or they can simply connect through your WiFi Hotspot. Most people would naturally pick the WiFi Hotspot over their own data connection.

You should prepare your business to be able to receive payments through mobile means (including digital wallets). The world is getting more digitalized by the minute. It wouldn’t be long until the majority of consumers prefer mobile payments than the traditional one.

/ 05

Customer Intelligence

New approaches in collecting and analyzing data are now made possible by technological advances — all supported by the Internet. In effect, online retailers now have the eyes to view the retail environment differently.

Data enables the business to better understand their customers, their competitors, and market trends. This is why data gathering and analyzing is a crucial part of every business.

An IBM survey showed that 62% of retailers report a competitive advantage from using intelligence and analytics. Customer Intelligence is the ability to utilize online marketing tools to convert leads to actual sales and obtain more data to help retain customers.

The power of the Internet is being able to capture all these data, analyze them systematically, and tailor an offering that matches an individual’s online taste and behaviors. This strategy is familiar in ads running through your social media sites.

Data will always be the main driver of decision-making. Online retailers are constantly evolving in the way they collect big data in order to improve operations.

Decision-Making Driver

Technological advances enable new data collection and analysis methods.

Competitive Advantage

62% of retailers gain a competitive edge using intelligence and analytics.

Changing Retail Environment

Online retailers view the retail landscape differently due to data insights.

Importance of Data

Understanding customers, competitors, and market trends.

/ 06

Time Factors

The Internet has allowed retail businesses to communicate with potential customers and relay their brand’s message in various methods

Because of this, brick-and-mortar stores have now only become a component of their sales strategy instead of being the only method to reach customers. In fact, 65% of shoppers look up price comparisons on their mobile phones while inside the physical store.

Here is how WiFi affects retail in regards to time factors:

For the Business

Running an online retail platform is less time intensive. Once it is set up, running it requires lesser effort because everything from the customers’ end – from purchasing to billing – is automated online.

For the Customers

The main reason why people shop online is that they can shop 24/7. This means that as a business, the e-commerce website is helping you maximize your profits with no restrictions on time. Because the Internet is made for convenience, it follows that shopping online is widely embraced.

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Frequently Asked Questions

What is Xceednet's Retail Business Wi-Fi Software?

Xceednet's Retail Business Wi-Fi Software is a cloud-based solution that enables retail stores to manage their Wi-Fi networks efficiently, offering customers reliable internet access while providing tools for bandwidth control, billing, and user management.

How can offering Wi-Fi benefit my retail business?

Providing in-store Wi-Fi can enhance customer experience, encourage longer visits, and increase the likelihood of purchases. It also allows for the collection of customer data, which can be used for targeted marketing and personalized promotions.

Does Xceednet's software support customer billing and payment tracking?

Yes, the software includes features for customer billing and payment tracking, allowing retailers to manage and monitor internet usage, create customized data packages, and integrate various payment processes seamlessly.

Can I customize data packages for different customer segments?

Xceednet's software allows retailers to create customized data packages tailored to different customer segments, enabling flexible and targeted internet service offerings.

How does the software assist in managing bandwidth within the store?

The software provides bandwidth control features, allowing retailers to set data limits, enforce fair usage policies, and allocate bandwidth appropriately to ensure optimal performance for all users.

Is the software scalable for different sizes of retail businesses?

Yes, Xceednet's solution is scalable and can be customized to meet the specific needs of various retail businesses, from small boutiques to large department stores.

What kind of reporting features does the software offer?

The software includes detailed reporting capabilities, providing insights into customer usage patterns, peak usage times, and other valuable data to inform business decisions and marketing strategies.

How does Xceednet ensure the security of the Wi-Fi network?

Xceednet's software incorporates robust security measures to protect both the retailer's network and customers' data, ensuring a safe and secure browsing experience.

Can the software integrate with existing retail systems?

Yes, the software is designed to integrate seamlessly with existing retail systems and infrastructure, facilitating a smooth implementation process.

How can I implement Xceednet's Retail Business Wi-Fi Software in my store?

To implement the software, you can contact Xceednet's sales team via email at sales@Xceednet.com or by phone at 080 6914 1515 to discuss your specific needs and schedule a demonstration.