Internet Service Providers Management Software

Our easy to use Internet Subscriber Management software helps you to manage your internet subscribers at home, offices, hotels, educational institutes, restaurants, cafes and anywhere you wish. Just install a MikroTik router at your end. Our support team will help you to configure and connect it our cloud hosted software and you are ready to use it. Try our software FREE for one week. Just submit your information here and we will contact you for setting up the FREE Trial account.

CRM & Helpdesk allows you to track and manage subscriber complaints effectively. The more effectively you solve the complaints the happier your clients are. Happy clients is the first step towards your success in this competitive market. Just with one click, you can generate various reports to analyze the available data. Analysis is the key to save time and solve issues. Our reporting tool not only helps to visualize the location’s progress but also can help to improve your service.

/ Key Features

ISP Subscriber Management Software offers

Create Customized Data Packages

CRM & Helpdesk

Customer Billing & Payment Tracking

Payment Gateway Integration

Detail Reports

SMS Gateway Integration

WiFi Hotspot Management

Generate PINs/Vouchers for new customers or renewals

OTP authentication

IP or MAC Authentication

Frequently Asked Questions

What is Xceednet's ISP Billing and Bandwidth Management Software?

Xceednet's software is a cloud-based solution that assists ISPs in managing bandwidth, automating billing processes, integrating payments, and overseeing subscriber accounts from a centralized platform.

How does Xceednet help with bandwidth management?

The software provides complete control over network bandwidth, allowing ISPs to monitor real-time traffic, create customized data packages, allocate bandwidth, set speed limits for each billing plan, and implement Fair Usage Policies (FUPs).

Can Xceednet automate billing processes for ISPs?

Yes, Xceednet automates billing by managing invoices, vouchers, payment tracking, and renewals. It supports various billing models, including prepaid, postpaid, usage-based, prorated, and pay-as-you-go.

Does Xceednet integrate with multiple payment gateways?

Absolutely, the software supports integration with multiple payment gateways, including UPI, Debit & Credit Cards, and more, allowing customers to choose their preferred payment methods.

How does Xceednet assist in subscriber management?

Xceednet empowers ISPs to manage the entire subscriber lifecycle, including lead acquisition, customer onboarding, migration, integration, billing, and renewals, all from a single platform.

Are there reporting features in Xceednet's software?

Yes, the software provides insightful business reports with accurate data and metrics, offering a holistic view of the business to aid in decision-making and progress tracking.

Does Xceednet offer customer support tools?

Xceednet includes an integrated CRM and helpdesk that provides a 360° view of customer data, allowing ISPs to receive, assign, track, and resolve complaint tickets efficiently.

Can ISPs send automated notifications through Xceednet?

Yes, the software supports SMS, Email, and WhatsApp integration, enabling ISPs to send automated notifications for new offers, payment alerts, OTP authentication, complaint ticket status, and more.

Is Xceednet's software scalable for growing ISP businesses?

Definitely, Xceednet is designed to be scalable, accommodating the growth of ISP businesses from local service providers to large-scale networks across multiple locations.

What kind of support does Xceednet offer to its clients?

Xceednet provides 24×7 professional support, ensuring that clients receive assistance and guidance whenever needed to keep their operations running smoothly.

Features